Get Answers to Your Questions

Yes, the ECTM Data Downloader performs the identical download functions at the ECTM Viewer and EEI software packages and allows operators to download more frequently with significantly less effort. In the event the aircraft is away from home, the data downloader saves significant time in trying to locate the right person, software and download cabling required to download the engine data. In addition, the website provides the ability for operators to review the engine statics, faults, events and exceedance as the laptop based tools do.

The Zing Intelligent Monitoring Network can be accessed using the My Accounts dropdown on any Honeywell page or by going directly to www.myaircraft.com. The system uses the single Hoenywell user name and password to control access to the site.

The Zing service provides access to parameters and information collected by the engine controllers. At this time the engine controllers are not customizable to allow for the capture of additional parameters.

Not at this time.

The Zing service uses complex software and computer models to analyze the fault, event and exceedance data used to provide alerting and maintenance advisement support through the work plans and engine maintenance manual access. As needed, you may contact a Honeywell Field Service Engineer or our Technical Operations Center if you have any question regarding your engines. Jet-Care, our trend monitoring partner, does have personnel involved in the trend monitoring analysis process.

Honeywell is evaluating expanding this type of service to the other equipment it manufacturers. If you have suggestions, we would appreciate your feedback sent via email to zing.sales@honeywell.com

Not at this time.

Download the enrollment packet from XXXX and contact your local service center or Honeywell to sign up.

content to be provided.

content to be provided.

The service is designed to complement and enhance Jet-Cares trend monitoring service for the TFE731 engine. This Zing service monitors the faults, events, and exceedances while the Trend data is analyzed by Jet-Cares experienced experts. In addition, the simple wireless transmission capability will assist operators in providing the data in a more frequent and reliable manor through automatic forwarding to ensure the Jet-Care can provide most proactive and accurate trend analysis possible.

Late model Honeywell engine controllers have an Engine Condition Trend Monitoring capability or ECTM for short. This capability records engine condition trend parameters as well as fault indications, event data and exceedances to support engine maintenance and monitoring. The data can be downloaded via a laptop or wireless data downloader unit.

Only N1 DEECs and 20/40/50/60 DEECs that have ECTM capability are compatible with the current version hardware. Older EECs and N2 DEECs are not compatible with this service.

Only one data downloader is required per airplane as it can retrieve data from up to 3 engine controllers in sequence.

No, the data downloader is pilot or maintenance personnel triggered by a pushbutton on the units control panel. Once the download process is started it takes approximately 5 minute to download and transmit the data to Zing.

The hardware is PMA certified

Please click here to go to the list of available platforms

Installation times vary by aircraft type and STC but range from 30-45 hours depending on installer experience.

All installation manuals, drawings and operating instructions are provided with the STC documentation

The STC kits available today include wiring, mounting brackets, cabling and internal antenna.

Honeywell is partnered with AT&T to utilize the GSM cellular network for ground based data transmissions of the engine data. All GSM subscriptions include a international roaming plan that provides global coverage through AT&T Roaming partnerships.

Depending on cellular network performance and availability, this process can take between 5-10 minutes to provide notification of any faults, events or exceedances in the data. The trend analysis results completed by Jet-Care will take their normal turnaround time of a few days.

Indicators on the ECTM data downloader’s remote control panel show the device’s on/off status, status of the download of data from the DEECs, connectivity to the cellular network and completion of the download process and remain illuminated for a short period of time after the download completes.

The current generation data downloader does not have that option available at this time.

Should the data downloader not be able to establish a connection with the cellular network after it has been activated, it will store the contents of the download from the engine controllers and send it the next time the system is activated. If the need to access that data is urgent due to a maintenance need, the data can be access via a memory card in the data downloader device. The files are stored in an ECTM and EEI compatible format.

Current aircraft applications utilize an antenna that is designed for installation inside the airframe so no external hole or antenna is required.

The Zing system utilizes 128 bit SSL encryption to encrypt the engine data prior to sending it of the aircraft and to then decrypt it at the Zing monitoring system. Each operator has a unique encryption key. Through the Zing website, the operator maintains control of who has access to the data through access permission lists for users and external organization such as service centers.

Not without the operators permission. The operator retains control of data access as defined in the services agreement

The engine does not record or pass any aircraft position location to the service at this time.